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Through "efficient and high-quality call center operation" conducted by professional operators, we offer powerful support for optimizing services.
We propose optimum plans upon implementing fine-tuned hearings and analysis of the business strategy, objectives, work flow and other current conditions of client companies.
To ensure protection of the precious personal information entrusted by customers, TKP Communications has acquired Privacy Mark certification. We conduct thorough security management in all areas including construction of the personal information protection management system, education of employees, entrance and exit control, installation of security cameras inside offices, locking and storage, access control, and log monitoring.
We have systems in place for ensuring the peace of mind of our customers.
Our trained professional operators have built extensive experience in operating an efficient and high-quality BPO Center.
While upholding predetermined procedures, they are constantly aware of realizing an upward spiral.
Our BPO Center is located in Matsuyama City, Ehime Prefecture.
Since Matsuyama is known as a relatively disaster-free city in Japan with few typhoon or earthquakes, our BPO Center is endowed with the best possible conditions.
Based on "AOT" All-in-One for Test, we offer total support from conducting examinations to issuing pass certificates for examinations, which entail various kinds of work.
TKP Communications offers total support from conducting examinations to issuing pass certificates for examinations, which entail various kinds of work.
Activities include reception of online applications, receipt of examination fees, responding to inquiries from examinees, arrangement of examination venues, printing of examination questions, issue of pass certificates, marking, asignment of examination supervisors, guidance and reception of examinees, and issue of examination slips.
We powerfully support optimization of customer relationships for client companies!
Our trained professional operators have extensive experience in operating an efficient and high-quality BPO Center.
Over three months, we implement activities ranging from work data sorting to improvement of work efficiency.
During this period, we identify issues in your company and conduct training on work improvements, etc. that are closely linked to your digital transformation needs.
Assistance for smoothly advancing training and meetings.
Two staff members offer online support to ensure the smooth operation of each day's in-company meetings and seminars.
We utilize various online tools in this service geared to assisting officers who are having trouble advancing meetings.
TKP Communications offers all-in-one support for "people", "objects", "systems" and "places" involved in BPO operations.
MCs with a wealth of experience make sure that symposiums, seminars and other events proceed smoothly. By recruiting professional MCs, we ensure that even sudden troubles can be properly handled!
Total Event Planner is an event management tool that can respond to a diverse range of events. Equipped with convenient functions including creation of application forms, checking of applications, collating of deposits and so on, it can be tailored to various kinds of events.
We wanted to strengthen recruiting activities, however, we didn't have enough dedicated staff and were spending too much time on screening. By utilizing TKP's recruitment process outsourcing service, we were able to implement recruiting activities all over Japan and experienced faster recruitment with higher rates of interview participation and informal decisions.
Administering examinations previously incurred huge amounts of manpower and work, however, thanks to introducing the examination operation and management system and secretariat agency service, workload was lightened in almost all processes and we were able to administer examinations smoothly.
The event attracted many persons traveling long distances, however, we were able to use a venue close to a station that was convenient for access. Since we could customize the party menu according to the wishes of guests, we were able to provide hospitality with cuisine that was satisfying to all.